The SmartCIT solution aims to provide a single point of cash collection, kiosk service management and secured logistics solutions. It is the key to maximize valuables security in transit and eliminate time-consuming hassles.

Below, we can review the differences between traditional CIT services and SmartCIT solution.

Traditional CIT Services

Customers make cash payments either at self-service kiosks (SSK) or over-the-counter.

Unable to check on the remaining storage capacity of the SSK.

Manually arrange for cash collection from SSK as well as over-the-counter staff on a daily basis.
Status of cash collected is not trackable until cash is being deposited and credited to the respective bank accounts.
CIT crew is required to collect the cash from the SSK and over-the-counter. The cashier at the counter needs to manually count the cash and indicate the value on a piece of paper.
Service operators are unable to make plans in terms of optimising its available resources.


All cash payments are deposited into SSK.

  • Customers make cash payments at SSK.
  • Cash collected over-the-counter will be deposited into SSK with unique batch identifier to segregate from customer payments.
  • SSK are equipped with note-counting machine.
Users are able to view real-time status of the machine (i.e. available storage capacity) via the SCMS platform and request for ad-hoc collection whenever necessary.

Collection jobs are scheduled according to:

  • Real-time status updated via SSK based on pre-determined threshold
  • Scheduled collection based on defined intervals generated from past data

All real-time status of the cash will be automatically updated in the SCMS system. The CIT command centre is also able to track the real-time location of the CIT crew holding the mobile device installed with SCMS.

Additionally, the CIT command centre can track the cash movement with IoT-enabled security box (i.e. iBox).

CIT crew collects cash from SSK only.

Collections are then delivered to the Cash Processing Centre.

Service operators are able to effect the transfer of money via SCMS before the money is credited into their account.

Reconciliation and balancing status is updated real-time via SCMS as well.

As we can see, the SmartCIT solution is designed for the purpose of safe and secure cash movement. We incorporate advanced technology to help us achieve the goal of reducing human errors and improving efficiency when it comes to the collection and transiting of cash. Customers are also able to track the status of their cash to make sure their cash is visible at all times.


What Is The iBox?

With SmartCIT, the CIT command centre is now able to track cash movement with the IoT-enabled security box, also known as the iBox.

The iBox is equipped with Global Positioning System (GPS) and Global System for Mobile (GSM). This enables a two-way communication between CIT command centre and iBox.

If there is a deviation such as (1) the distance between the iBox and the CIT crew goes beyond a defined threshold, or (2) the CIT crew does not follow the prescribed route in performing the tasks assigned, a red alert will be sent to the CIT command centre automatically.

This will prompt the CIT command centre to immediately investigate the issue and contact the police, if necessary.

If someone attempts to force open the iBox, an indelible security ink will be sprayed onto the cash and as the result, the cash will become invalid notes.

To lower the cost of CIT, the SmartCIT solution combines traditional CIT services and secure logistics solutions based on the Internet of Things (IoT).

Coupled with ink-staining technology, this solution reduces the need for asset-heavy resources thus saving cost for its customers.

What Is The SCMS System?

Smart CIT Management System (SCMS) revolutionise the traditional CIT business by automating the entire CIT process from the point of collection to delivery to settlement in a highly secured, resource-light, and cost-effective ecosystem.

SCMS combines the power of the Internet of Things (IoT), Big Data Analytics (BDA) and Artificial Intelligence (AI).